Warranty
Warranty Service
AlfaMemory Industrial guarantees that during the warranty period, if any material or functional defects or failures occur in all products, it will repair or replace products of the same level to serve consumers.
Limited Warranty
The scope of application of this warranty does not include damage to the product caused by unnatural or external factors, and AlfaMemory Industrial is not responsible for the data in the stored product. If the following conditions occur, the product is not applicable to AlfaMemory Industrial Product warranty terms:
* Failure due to factors other than the product itself, such as natural disasters or improper human operation.
* When the product has been repaired or disassembled by technicians not authorized by the company.
* When the warranty label or anti-tamper label is altered, damaged or lost.
* When the product serial number does not match or the serial number is damaged or unclear.
* Products purchased through distribution channels not authorized by AlfaMemory Industrial.
Warranty Terms Apply
AlfaMemory Industrial's warranty service terms are only applicable to consumers who purchase our products through legal sales.
Warranty Period
AlfaMemory Industrial industrial-grade storage products come with the following warranty:
- Memory Module: Limited Lifetime Warranty
- Storage products (except eMMC): 3 years warranty
- eMMC: 2 years warranty
Note:
* If the laws of a specific country/region have a maximum time limit on the product warranty period, AlfaMemory Industrial will provide technical support and warranty services to local consumers to the maximum extent permitted by the laws of that specific country/region.
* If the laws of a specific country/region do not allow the exclusion of implied warranty liability, AlfaMemory Industrial only recognizes that the implied warranty liability is valid in that specific country/region within the warranty period expressed by AlfaMemory Industrial.
Disclaimer
* AlfaMemory Industrial is only responsible for the maintenance and testing of our products and does not provide rescue or backup services for data stored in the products. The company is not responsible for any loss of data stored in the company's products due to any factors.
* AlfaMemory Industrial is not responsible for product defects or damage or data loss caused by any factors during transportation for repair. It is recommended that you back up all the data stored in our products before sending them for repair and remove them from the product you are sending for repair. delete.
* To the maximum extent permitted by applicable law, AlfaMemory Industrial shall not be liable for any loss of profits, expected cost losses, loss of data, or other indirect, incidental or consequential losses or damages arising out of or related to the use of our products. Liability.
* AlfaMemory Industrial's products are not designed for high-safety purposes. The company does not recommend that you use our products in life support equipment or other equipment that may cause personal injury or death due to product defects or malfunctions, including but not Limited to medical or related equipment, military or related equipment, aircraft, traffic control equipment, disaster prevention systems, combustion control systems, and nuclear energy equipment. If our products are used in such applications, our company will not be responsible for any personal injury or loss arising from this application.
Other statements: The above warranty terms are sole and complete, and will replace all other oral or written agreements, and are not accompanied by any other guarantees of merchantability or fitness for a particular purpose of this product not stated here, whether express or implied. . If the laws of a specific country/region have a maximum time limit on the product warranty period, AlfaMemory Industrial will provide technical support and warranty services to local consumers to the maximum extent permitted by the laws of that specific country/region. If the laws of a specific country/region do not allow the exclusion of implied warranty liability, AlfaMemory Industrial only acknowledges that the implied warranty liability is valid in that specific country/region during the warranty period expressed by AlfaMemory Industrial.
Other To Notice
* For products with storage function, please back up the original data in the product before sending it for repair. AlfaMemory Industrial does not guarantee that the integrity of the data will be preserved during repairs.
* Some products are repaired by replacing spare parts, so the repaired product may not be the original one sent for repair.
* Due to rapid product replacement, when the product is discontinued or the original factory no longer maintains it, AlfaMemory Industrial will replace it with a "substitute" of the same grade.
* If there are no spare parts for consumers to replace, we will provide product specifications of the same family for replacement, or use repair products to be collected and delivered. AlfaMemory Industrial does not provide services of replacement of different capacities and specified particle cycles.